Brijesh Singh PMP®, ITILv3

 

Summary

 

Innovative, entrepreneurial, results oriented leader, PMI certified with over 22 years of IT experience including 16+ years of experience in Program / Project Management, Business Analysis, Business Process improvement and implementation, on Application development & Migration, Data warehousing, Analytics, Business intelligence (BI), ERP, CRM, SCM applications, Datacenter migrations, Infrastructure and Web development initiatives.

 

·   Wide range of industry experience ranges from manufacturing, finance, engineering, high tech industries to software product development, mostly in a client-facing role.

·   Successfully managed multiple concurrent projects of various sizes using industry standards Waterfall, Agile and Scrum project management methodologies.

·   Worked effectively in cross-functional organizations on full life cycle projects as well as onshore/offshore delivery model.

·   Goal oriented, energetic, scrupulous individual recognized for abilities to multitask and manage multiple engagements / client relationships.

·   Excellent communication (written / verbal), interpersonal and problem solving skills.

·   Expert in Resource and Program and Portfolio Management.

·   Clear understanding and knowledgeable in developing project documentation like project charters, software development plans, risk management, contingency planning and communication plans.

·   Self motivated leader, able to strategize and execute.

·   Work well under pressure and able to meet tight deadlines.

·   Proven ability to thrive in a fast paced, dynamic environment.

·   Well versed with Project management processes as defined by PMI, change control techniques, risk assessment and status reporting.

 

 

·   PMP® certified from Project Management Institute (PMI), USA

·   ITIL v3 certified

·   SAP SD & MM (Functional)  R/3 4.7 and ECC 6.0

 

 

Employer                         : CSC (Computer Sciences Corporation), USA

Dates of employment              : May 2012 – Till Date

 

Project: Multiple Lifecycle Infrastructure and Application Projects

Client      : Kaiser Permanente, Pasadena, CA

 

Senior Project Manager / Program management - Planning and delivering lifecycle management projects for Application development and Migration, AIX Physical and Virtual server builds, Remediation and Decommission of old servers, Datacenter migrations, SAN and Storage Migrations, Virtualization, OS and Firmware upgrades across nationwide Kaiser data centers serving Kaiser Permanente hospitals and healthcare.

 

▪        Leading application development and migration in a virtualized environment for database, Web, Pharmacy and application servers (Oracle 11g, Java, J2EE and web sphere 8.5).

▪        Managing build for new AIX based servers and shared utilities at various data centers.

▪        Worked with Converged Infrastructure.

▪        Project managing OS upgrades on more than 200+ AIX servers per year, to bring it at par with current technology and supported levels.

 

Employer                         : IBM Inc., USA

Dates of employment              : January 2010 – April 2012

 

Senior Project Manager (Delivery) in a client facing role, responsible for leading multi location virtual project teams to deliver RFS IT infrastructure and application development projects on time, in scope and within budget.

 

▪        Projects include both T&M and fixed price RFS efforts.

▪        Over 40 Application and Infrastructure development projects delivered successfully in about eighteen months, with high customer satisfaction while meeting/exceeding SLA's globally.

▪        Projects in PMO structure include high priority, rapid deployment production infrastructure projects, umbrella projects and full life cycle web / middleware (Web Sphere) / MQ apps and other code deploys.

▪        Efforts included multiple midrange server builds and decommissioning, adding Storage/ SAN / LUN swings and moves for clients (American Express and Dow Chemicals).

▪        Operating within a Lean delivery framework with focus on efficiency, on time completion, and highly responsive customer support.

▪        Member of committee for developing standard PM processes and opportunity log that focuses on ongoing improvement for project management group.

 

Employer                         : Patni Computer Systems, USA

Dates of employment              : April 2008 – April 2009

 

Project: DSC Top 6 Conversion to OBIEE Reports

  IRB-KPI (Key Performance Indicators) Dashboard Reports

Client       : Motorola, Libertyville (N. Chicago), Illinois

 

Delivery Project Manager / Program Manager as a member of PMO for a multimillion-dollar Business Intelligence (BI) initiative to provide executive management with the critical information to help with the business decisions. The implementation approach for this initiative was two pronged –

a.               Build and enhance Enterprise Data Warehouse (Informatica/Oracle) and accumulate information from various ERPs like SAP, Peoplesoft, Oracle and JDEdwards, from different geographical locations at one NA location.

b.               Generate Customizable reports (OBIEE) so that relevant information can be presented by desired dimensions and at appropriate grain

 

·   Delivery PM for team automating 5 Portfolio KPIs for the State of the Business portion of the IRB Dashboard for the Mobile devices business by massaging data from the NA and EMEA data warehouse.

·   Led end to end Service Delivery of multiple IT Projects of various sizes and scope.

·   Implemented the Integrity Check reports in data warehouse similar to the existing reports implemented for the North America and EMEA regions of Mobile device business using Business Objects and follow the same reporting architecture. 

·   Enhanced the reports for the new product information dashboard for mobile devices engineering and companion products by adding new functionality, features and making it user friendly.

·   Enhanced the reports for the integrated supply chain dashboard for Home & Networks, Mobility, Government & Public Safety and Mobile devices products by adding new functionality, features and making it user friendly.

 

Project: Destination Site

  Fidelity.com News Pages

Client: Fidelity Investments, Durham, North Carolina

 

Project managed redesigning the Fidelity.com website to use the Enterprise Digital Content Library and responsible for content development and content delivery with the existing Content Management System while maintaining the performance and improving usability standards.

 

Implemented “DS News Launch” and “Insight and Analysis” templates onto Destination Site (Fidelity.com) using the DCLe application. Project managed Creation of new reusable templates, modification of existing templates and enablement of modified templates and the respective design components along with content delivery.

 

·   Project Planning, Issue tracking and resolution, Risk management, Preparing status reports and driving issues to resolution

·   Implemented Agile development process and executed the project as Scrum master

·   Managed the project budget including preparing and validating estimates, cost variance tracking, and used project resources effectively.

·   Facilitated/managed project communications and stakeholder, client, and project team expectations

·   Worked with various IT functional Heads (Architecture, Business Analysis, Development, Quality Assurance and Production Support) to ensure smooth delivery of functionality

·   Interaction with the client on various forums to discuss the status of the project, clarify any queries regarding the release or the FSDM (SDLC) phase

·   Updating the executive teams on project progress.

 

 

Employer                         : Aveza Inc., USA

Dates of employment              : April 2005- January 2008

 

Managed and coordinated cross-functional, cross-departmental, cross-company teams and managed all aspects of an enterprise application development project, from initiation to closure. The work involved developing the strategic concept and vision for end state, defining the scope, facilitating requirements gathering, identifying key players and coordinating between onsite consultants, offshore development team and the client stake holders.

 

·   Analyzed the scope of the project and worked with business end users to define business needs, delivered the comprehensive Business Requirements Document (BRD) and Functional Requirement Specifications (FRS) document to client’s satisfaction

·   Established and managed a team of over 15+ professionals distributed between client site and offshore using Agile methodology

·   Responsibilities included Analysis, Design, Development, Testing and Implementation of various critical subsystems including but not limited to Historical Validation, was involved in the complete life cycle of the system

·   Initiate the transition of the application by working on the support of the application as an individual. The entire transition was done very cost effectively by using only four resources at the client site

·   Participated and implemented in the analysis and definition of cost effective solutions

 

 

Employer                         : Highband Communications Pvt. Ltd.

Dates of employment              : April 2002 – March 2005

 

Company offers Security consulting services for its clients, conducts IT compliance audits like SOX, HIPPA, etc. The company is also engaged in helping implementing IT security policies like BS7799 to security trading companies, banking, financial institutions and healthcare industry.

 

Project Managed development of an IT audit product to perform end-to-end security compliance audits. Worked with three different business groups of technical analysts and user community to gather requirements and develop integrated software audit package providing all aspects of IT security

 

·   Responsible for collecting business requirements, analyzing project risks and coordination between developers on internal product development initiatives.

·   Responsible for implementation and user acceptance of the product.

·   Reviewed processes and procedures and authored new ones. Participated in internal reviews as an auditor

·   As the custodian of the application, made constant contributions in deciding the future direction of the product by active participation in all-hands meetings and constant interaction with the consultants

·   Helped to accomplish project for a Fortune 500 company to build IT audit program based on COBIT, BS7799 and other international standards to comply with Sarbanes-Oxley Act

 

 

Employer                         : ABM Knowledgeware Ltd., India

Dates of employment              : August 1995- February 2002

 

An ISO 9001 company in India involved in providing software solutions to SMB and Enterprise market, one of the biggest e-governance solutions providers for Bombay city development corporation (BMC). Developed and implemented projects across diverse platforms and environments

 

Project: SAP implementation for a Steel Major

·   Worked in requirements gathering & risk assessment for SAP implementation project for  steel manufacturing company

·   Worked closely with clients and other system groups to analyze business needs and establish delivery schedule

·   Customized OTC (Order to Cash) process

·   Created Sales Documents like Inquiries, Quotations, Sales Orders and Service Orders

·   Increased GP for the company by 12% by negotiating long term SAP support contract

 

Project: Hospital Management System

 

·   Responsible for software and hardware integration

·   Managed development and implementation of Hospital Management System for 100 bedded hospital

·   Complete Integration Registration, Inpatient and Outpatient Management, Billing, Laboratory, Radiology & Pharmacy modules

·   Managed multi location team of 30 people

 

Project: Financial Application for Engineering Company

·   Worked through the full product cycle to develop financial application for engineering organization

·   Used project methodology, requirements gathering, worked through full SDLC, Experience with software solutions as well as web development.

·   Responsible for induction, training and supervision of software developers. 

·   Worked independently with hard deadlines.

·   Liaison between IT groups, User groups and functional groups.

 

 

Bachelor of Technology (B.Tech), University of Nagpur, India